Sustainability Report / 2024

SASB Index Content Index

SASB indicator Disclosure requirement for 2024 Measurement unit Where disclosed in the Report
Environmental footprint
TC-TL-130a.1 (1) Total energy consumed; (2) percentage of electricity from the grid; (3) percentage of renewable energy sources. Gigajoules (GJ), percentage (%) Section "Energy consumption and energy conservation"
Data confidentiality
TC-TL-220a.1 Description of policies and practices related to behavioral advertising and customer privacy. N/A Section "Information Security"
TC-TL-220a.2 Number of customers whose information is used for secondary purposes Number, percentage (%) Section "Information Security"
TC-TL-220a.3 Total amount of monetary losses resulting from legal proceedings related to violations of customer privacy. Сум Section "Information Security"
Section «Internal and External Audit Service»
TC-TL-220a.4 (1) Number of requests from law enforcement agencies for customer information, (2) number of customers whose information was requested, (3) percentage of cases resulting in disclosure of information Number, percentage (%) Section "Information Security"
Data security
TC-TL-230a.1 (1) Number of data breaches; (2) percentage related to personal information; (3) number of affected customers. Number, percentage (%) Section "Information Security"
TC-TL-230a.2 Description of the approach to identifying and addressing data security risks, including the use of third-party cybersecurity standards. Qualitative indicator (description of approach) Section "Information Security"
Reuse and recycling of products after the end of their useful life
TC-TL-440a.1 (1) Materials collected through recycling programs, percentage of collected materials that were (2) reused, (3) recycled, (4) sent to a landfill. Metric tons (t), percentage (%) Section "Environmental protection (emission management, water consumption, waste)"
Competitive behavior and open internet
TC-TL-520a.1 Total financial losses resulting from legal proceedings related to the regulation of anti-competitive behavior. Amount Section "Business Ethics and Anti-Corruption"
TC-TL-520a.2 Average actual stable download speed (1) of proprietary and commercially related content; and (2) of non-associated content. Mbps Section "Information Security"
TC-TL-520a.3 Description of risks and opportunities associated with network neutrality, paid peering, zero-rating, and related practices Qualitative indicator (description of risks and opportunities) Section "Information Security"
Management of system risks associated with technological failures
TC-TL-550a.1 Average duration of system outages, average frequency of system outages, and average duration of outages per consumer. Minutes, number Section "Information Security"
TC-TL-550a.2 Description of systems ensuring uninterrupted service during service disruptions. Qualitative indicator (description of systems) Section "Information Security"
Active metrics
TC-TL-000.A Number of mobile subscribers Number Key Indicators Section
«About the Company» section
TC-TL-000.B Number of fixed-line subscribers Number
TC-TL-000.C Number of broadband subscribers Number
TC-TL-000.D Network traffic Petabytes

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Compliance with GSMA ESG metrics