Sustainability Report / 2024

Uzbektelecom JSC strives to strengthen interaction and constructive cooperation with all interested parties, based on the principles of mutual respect, partnership, and transparency. The company regularly maintains an open dialogue with all stakeholders to identify their expectations and needs in a timely manner, ensuring that the interests of all parties are taken into account in a balanced manner.

As part of the implementation of GRI 3 Standards, the materiality assessment process included the following stages:

Identification of significant sustainability topics that could potentially have a material impact on the business, society, and the environment;

Identification of stakeholders, including shareholders, customers, partners, employees, government agencies, and local community representatives;

Assessing the impact of each topic on the Company’s activities in terms of strategic importance, operational risks, potential financial consequences, competitive advantages, and reputational factors;

Prioritizing issues based on an analysis of their significance to the business and feedback from external stakeholders.

As part of the preparation of this report, a survey was conducted involving 40 respondents representing various stakeholders. Participants were asked to assess the significance of 18 sustainability topics in terms of their disclosure by the company, using:

Low importance

Medium importance

High importance

01

Ensuring business continuity: uninterrupted and high-quality provision of telecommunications services.

02

Economic performance.

03

Implementation of principles of lean production and consumption, sharing economy.

04

Promoting the development of the digital economy through improvement of telecommunications infrastructure.

05

Waste management.

06

Climate change (greenhouse gas emissions).

07

Water resources and biodiversity.

08

Reduction of energy consumption and improvement of energy efficiency.

09

Social impact: creation of services and solutions addressing current societal challenges in the Republic of Uzbekistan.

10

Employee well-being and occupational safety.

11

Impact of mobile communications on health.

12

Professional training and education of employees.

13

Development of social programs and local communities in regions of operation.

14

Interaction with suppliers — building a responsible supply chain.

15

Confidentiality and security: ensuring the protection of personal data of clients and partners.

16

Creation of responsible and safe internet content.

17

Transparency in the Company’s corporate governance and anti-corruption efforts.

18

Implementation of innovations by the Company to address social issues.

Based on the survey results, respondents identified five priority areas that are given special attention in this report:

Promoting the development of the digital economy through the improvement of telecommunications infrastructure

Employee well-being and occupational safety

Reducing energy consumption and improving energy efficiency

Social impact: creating services that meet the current social needs of the Republic of Uzbekistan

Ensuring business continuity: uninterrupted and high-quality provision of telecommunications services

Materiality matrix

In this sustainability report, information is disclosed at the level of Uzbektelecom JSC and its subordinate divisions, excluding subsidiaries. According to GRI 1, the scope of the organization must ensure the reliability and completeness of information. at the time of preparation of the report, consolidated information at the level of subsidiaries had not been compiled in full in accordance with the criteria of reliability and comparability.

The company recognizes the importance of full coverage across the group and is taking steps to harmonize ESG information collection processes in all subsidiaries. in future reporting periods, it plans to gradually include their data in the non-financial statements in accordance with GRI, SASB, and due diligence requirements.

Determination of Material Topics and Report Boundaries