Projects aimed at supporting and improving the quality of life in the regions where the Company operates

As part of the implementation of state policy on social protection and equal opportunities in the labor market, 45 jobs were reserved in 2024 for citizens experiencing difficulties in finding employment and unable to compete on equal terms in the labor market. These measures cover, among others, persons with disabilities, graduates of educational institutions, single and large parents, as well as persons discharged from the army and released from penal institutions.

As of October 2, 2024, there were 7,076 people in the above categories registered in the database. of these, 12 people were included in the job reserve. During the reporting period (since the beginning of the year), 12 people were employed, including:

In 2024, Uzbektelecom JSC approved its Human Rights Policy. It reflects the Company’s commitment to the principles of equality, non-discrimination, respect for human dignity, and compliance with international standards in this area. The Company strictly complies with the legislation of the Republic of Uzbekistan and international norms, opposes all forms of discrimination, violence, and humiliation in the workplace, and implements best practices in human rights risk management.

The Company’s internal processes are focused on ensuring equal opportunities, inclusiveness, fair working conditions, and respect for employees’ rights, including freedom of expression and collective bargaining. The Company guarantees the protection of personal data, political neutrality, and the rejection of forced and child labor.

The GRM (Grievance Redress Mechanism) system combines procedures for handling complaints relating to sustainability, forced relocation, labor rights, and other ESG aspects into a single system. The relevant document also describes in detail the procedures for handling complaints and measures to ensure the transparency of the processes.

This GRM policy has recently been revised by the Company’s management and is currently being implemented through the Complaints Handling and Monitoring Department. The GRM’s functions do not overlap with those of existing trade unions operating within advisory councils accessible to company employees and contractors/suppliers. The GRM is a system for receiving, processing, and responding to complaints related to project implementation from the public and vulnerable communities in difficult circumstances.

• Registration of the appeal

The appeal is registered in the company’s electronic document management system and assigned an incoming number.

• Verification and forwarding for review

After verification, the request is forwarded to the company’s management, which determines the responsible executor and issues an official order.

• Review and preparation of response

The assigned person analyzes the content of the request, prepares a conclusion, and drafts an official response.

As of the date of this report, there have been no reported cases of sexual harassment against women. In the event of such complaints, the Company guarantees that they will be investigated in accordance with all confidentiality and legal requirements, with the participation of с the Women’s Affairs Committee operating under Uzbektelecom JSC. .

The company implements a social investment and charity policy based on the decisions of the Supervisory Board, strictly complying with the legislation of the Republic of Uzbekistan and the principles of transparency. All forms of gratuitous and sponsorship assistance are directed exclusively to legitimate purposes, documented and approved by the shareholders. The Company excludes any activity that could damage its business reputation and prohibits the use of charity to gain unfair competitive advantages. Employees are not permitted to provide assistance on behalf of the Company on their own initiative.

When developing social investment and charitable programs, the Company strives to follow these steps:

• analysis of the relevance of issues and definition of objectives;

Uzbektelecom JSC has prepared a Stakeholder Engagement Policy, which was submitted for approval to the corporate governance bodies in November 2024. The document defines key engagement mechanisms, including the use of internal regulatory documents, on the basis of which an annual survey is conducted to identify priority stakeholder groups and relevant sustainable development goals.

Free access to the Unified Portal of Interactive Public Services of Uzbekistan (my.gov.uz) was organized for mobile subscribers as part of the state policy to expand citizens’ access to electronic public services and digitalization. This was implemented in accordance with the decree of the President of the Republic of Uzbekistan dated May 22, 2019, №-4329, which recommended that telecommunications operators and providers not charge for traffic to access information resources in the state subdomain (gov.uz) dated July 1, 2019.